Negotiation Skills
(Code 007)

This program demonstrates the planning, preparation and various strategies and tactics that may be employed in the negotiation process.

Negotiating is a fundamental personal skill that can be learned. Everyone needs to know how to negotiate and this video training program will equip trainees and build their confidence to enter both simple and more complex negotiation situations.

Set in real workplace surroundings this video has an interesting storyline with substantial training content that follows the six basic steps in negotiating:

• Getting to know one another

• Stating goals and objectives

• Starting the process and bringing out the issues

• Expressions of disagreement and conflict

• Re-assessment and compromise

• Agreement in principle or settlement

Pause breaks are a feature of the video and the complete programme includes a comprehensive trainer's guide.

20 minutes (approx.)
$290 +$29 GST Australian delivery
 $290 +$30 p/h Delivery outside of Australia

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